Privacy Policy, Cookie Policy, and GDPR Compliance
Last updated: December 2024
Cookies Policy
This website, built on the Wix platform, uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and ensure proper functionality. Below is an overview of how cookies are used on this site:
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website function efficiently and provide insights into how users interact with the site.
Types of Cookies We Use
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Essential Cookies:
These cookies are necessary for the proper operation of the website. They enable core functionalities such as secure access and session management. -
Analytical/Performance Cookies:
These cookies collect information about how visitors use the website, such as which pages are visited most often. This data helps us improve the site's performance and user experience. -
Functional Cookies:
These cookies remember your preferences (e.g., language settings) to enhance your browsing experience. -
Third-Party Cookies:
Embedded content, such as videos or social media widgets, may use cookies set by third-party providers. These cookies are governed by the respective providers' privacy policies.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies; however, this may affect your ability to use certain features of the website.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology or regulatory requirements. Any updates will be posted here, and we encourage you to review this policy periodically.
Contact Us
If you have questions about our use of cookies or this policy, please contact us at hello@derm360.co.uk
Privacy Policy
derm360º Limited (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect information obtained from visitors to our website.
1. Information We Collect
We do not collect or store any personal information from visitors except for:
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Website Traffic Data: We collect non-identifiable data about how users interact with our website to analyse trends and enhance user experience.
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Analytics Data: Our website uses analytics tools (such as Google Analytics) to understand website performance and improve content delivery. This data may include information about the pages you visit, the time spent on the site, and general geographic information.
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IP Addresses: We may collect IP addresses to monitor website traffic and ensure site security.
This information is used strictly for analytical and functional purposes and is not linked to identifiable individuals.
2. Use of Cookies
Our website uses cookies to enhance user experience and analyse traffic. Cookies are small text files stored on your device that help us understand visitor behavior and improve the website's performance.
You can withdraw your consent to the use of cookies at any time by:
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Adjusting your browser settings to disable or delete cookies.
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Declining cookies through the cookie banner when you visit the website.
Please note that disabling cookies may affect certain features or functionalities of the website.
3. Purpose of the Website
Our website is strictly informational. We do not sell any products or services through the platform, and we do not request or process sensitive personal information.
4. Sharing and Selling of Data
We do not sell, trade, or share your personal information with third parties. Any data collected (such as analytics) is used solely to enhance the functionality and user experience of the website.
5. Policy Updates
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page, and the effective date at the top of the policy will be updated accordingly.
6. Your Rights
Visitors have the right to:
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Withdraw consent to this Privacy Policy or the use of cookies at any time.
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Request that we delete any data collected (if applicable).
For assistance with withdrawing consent or managing cookies, please contact us at hello@derm360.co.uk
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
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Email: hello@derm360.co.uk
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Address: derm360º, 59 Francis Street, Leicester, LE2 2BE
Thank you for visiting derm360º. We value your privacy and are dedicated to maintaining a safe and secure online environment.
GDPR Compliance and Personal Data Storage
We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring the privacy and security of any personal information we collect, store, or process. This section outlines how we handle personal data and how it is stored in our booking system and on our devices.
1. Personal Data Collected
When you book services through our website or communicate with us, we may collect certain personal data, including but not limited to:
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Full Name
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Email Address
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Phone Number
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Billing Information
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Medical Information
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Address
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Photographs
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Booking Details (date, time, service requested, etc.)
This data is required to complete and manage your booking, confirm appointments, insurance, and provide you with relevant services.
2. Storage of Personal Data
Personal data collected through our booking system is securely stored in our booking software/database and on company devices (such as laptops). We take appropriate technical and organisational measures to protect this data from unauthorised access, alteration, or deletion.
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Booking System: Personal data is stored in our third-party booking platform (Fresha, Faces Consent), which adheres to GDPR standards for data protection.
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Laptops and Devices: Personal data stored on company laptops is encrypted and protected with strong security measures, including password protection and access control protocols.
3. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy (e.g., ongoing services, managing bookings and communications). If you request to delete or modify your data, we will comply in accordance with your rights under the GDPR.
4. Your Rights Under GDPR
Under the GDPR, you have the following rights concerning your personal data:
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Right to Access: You may request a copy of the personal data we hold about you.
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Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
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Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
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Right to Restriction of Processing: You may request that we limit the processing of your personal data.
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Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
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Right to Object: You may object to the processing of your personal data for certain purposes, including direct marketing.
If you wish to exercise any of these rights, please contact us using the details provided in the Contact Us section of this Privacy Policy.
5. Data Security
We use industry-standard security measures to protect your personal data. However, please note that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your data.
6. Third-Party Processors
If we use third-party processors (e.g. Fresha, Faces Consent), we ensure that they comply with GDPR regulations and protect your personal data in the same way we do. These third-party providers are contractually obligated to handle your personal information securely and only for the purposes specified by us.
7. Changes to this Clause
We may update this clause as necessary to comply with changes in the law or our data processing practices. Any changes will be reflected in this Privacy Policy, and the effective date will be updated.